Last updated: 14 October 2025
Who we are: Outverse Limited, 9th Floor, 107 Cheapside, London EC2V 6DN, United Kingdom (“Outverse”, “we”, “us”).
Contact: hello@outverse.com
1) Scope & precedence
These Terms govern access to our website, documentation and online services (the “Services”). If you use the Services on behalf of an organisation, you confirm you’re authorised to do so and “Customer” means that organisation. If you and Outverse have signed an Order Form, MSA or other written agreement, that agreement prevails over these Terms to the extent of any conflict (commercial terms, SLAs, support, indemnities, etc.).
2) Use restrictions
You will use the Services only for lawful, internal business purposes and will not: (i) infringe intellectual-property or other rights; (ii) upload malware or harmful code; (iii) attempt to access non-public areas, bypass security/rate limits, or reverse-engineer the Services; (iv) interfere with or disrupt the Services; (v) send spam or abuse; or (vi) resell or provide the Services to third parties without our written permission. We may suspend access to address security risk, abuse or legal requirements.
3) Customer data
Ownership. Customer owns content and data it submits to the Services (“Customer Data”).
Our limited licence. Customer grants Outverse a non-exclusive licence to host, process, transmit, display and back up Customer Data solely to provide, secure and support the Services and comply with law.
Aggregated insights. We may create de-identified or aggregated statistics that do not identify Customer or any individual.
Export & deletion. Handled per our DPA and standard procedures upon request and at termination, subject to legal holds and backups.
4) Privacy & DPA
Our Privacy Policy explains how we act as controller for website/marketing/account data. For product/workspace data where Customer is controller, Outverse acts as processor under a Data Processing Addendum (DPA) (including appropriate transfer mechanisms). We will notify without undue delay of personal-data breaches we become aware of.
5) Intellectual property & feedback
The Services, software and documentation are owned by Outverse and its licensors. We grant you a limited, non-exclusive right to use the Services for your internal business purposes. You grant us a royalty-free licence to use feedback to improve the Services.
6) Confidentiality
Each party may use the other’s non-public information only to perform under these Terms and must protect it using reasonable safeguards.
7) Disclaimers & liability
We will provide the Services with reasonable skill and care. Otherwise the Services are provided “as is” and we disclaim other warranties to the extent permitted by law. To the extent permitted by law, we will not be liable for any indirect, special or consequential loss, or loss of profits, revenue, data or goodwill. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, or death/personal injury caused by negligence.
8) Governing law & venue
These Terms (and any non-contractual obligations) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
Contact: hello@outverse.com